{"id":24553,"date":"2025-07-12T19:46:54","date_gmt":"2025-07-12T17:46:54","guid":{"rendered":"https:\/\/mamajuana-shop.ch\/?page_id=24553"},"modified":"2025-09-10T14:44:26","modified_gmt":"2025-09-10T12:44:26","slug":"terms-conditions","status":"publish","type":"page","link":"https:\/\/mamajuana-shop.ch\/it\/terms-conditions\/","title":{"rendered":"Termini e condizioni"},"content":{"rendered":"<div data-elementor-type=\"wp-page\" data-elementor-id=\"24553\" class=\"elementor elementor-24553\">\n\t\t\t\t<div class=\"elementor-element elementor-element-b7c6773 e-flex e-con-boxed e-con e-parent\" data-id=\"b7c6773\" data-element_type=\"container\">\n\t\t\t\t\t<div class=\"e-con-inner\">\n\t\t\t\t<div class=\"elementor-element elementor-element-3c7b297 elementor-widget elementor-widget-text-editor\" data-id=\"3c7b297\" data-element_type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t\t\t\t\t\t<h3 data-start=\"232\" data-end=\"262\">1. <strong data-start=\"239\" data-end=\"262\">General Information<\/strong><\/h3><p data-start=\"264\" data-end=\"326\">This website, <strong data-start=\"278\" data-end=\"299\">mamajuana-shop.ch<\/strong>, is owned and operated by:<\/p><p data-start=\"328\" data-end=\"495\"><strong data-start=\"328\" data-end=\"351\">Rencla WebTech S\u00e0rl<\/strong><br data-start=\"351\" data-end=\"354\" \/>Chemin des Cr\u00eates 17<br data-start=\"374\" data-end=\"377\" \/>1815 Clarens, Switzerland<br data-start=\"402\" data-end=\"405\" \/>IDE: <strong data-start=\"410\" data-end=\"429\">CHE-276.900.718<\/strong><br data-start=\"429\" data-end=\"432\" \/>CH-ID: <strong data-start=\"439\" data-end=\"459\">CH-550-1204836-9<\/strong><br data-start=\"459\" data-end=\"462\" \/>Email: <strong data-start=\"469\" data-end=\"495\"><a class=\"cursor-pointer\" rel=\"noopener\" data-start=\"471\" data-end=\"493\">info@mamajuana-shop.ch<\/a><\/strong><\/p><p data-start=\"497\" data-end=\"810\">Rencla WebTech S\u00e0rl is a registered company in Switzerland. We are officially authorized to sell alcoholic beverages under a <strong data-start=\"622\" data-end=\"658\">\u201clicence pour vente \u00e0 l\u2019emporter\u201d<\/strong>, issued by the <strong data-start=\"674\" data-end=\"691\">State of Vaud<\/strong>, which permits the sale and distribution of alcohol directly through this website to 18+ customers located in Switzerland.<\/p><hr data-start=\"812\" data-end=\"815\" \/><h3 data-start=\"817\" data-end=\"853\">2. <strong data-start=\"824\" data-end=\"853\">Products and Availability<\/strong><\/h3><p data-start=\"855\" data-end=\"1067\">Mamajuana-Shop.ch offers homemade Mamajuana and related products. All items are produced with care and are subject to availability. We reserve the right to modify product offerings or prices without prior notice.<\/p><hr data-start=\"1069\" data-end=\"1072\" \/><h3 data-start=\"1074\" data-end=\"1100\">3. <strong data-start=\"1081\" data-end=\"1100\">Age Restriction<\/strong><\/h3><p data-start=\"1102\" data-end=\"1323\">By using this website and placing an order, you confirm that you are at least <strong data-start=\"1180\" data-end=\"1196\">18 years old<\/strong>. We reserve the right to verify your age before processing or delivering any alcoholic products, in accordance with Swiss law.<\/p><hr data-start=\"1325\" data-end=\"1328\" \/><h3 data-start=\"1330\" data-end=\"1359\">4. <strong data-start=\"1337\" data-end=\"1359\">Orders and Payment<\/strong><\/h3><p data-start=\"1361\" data-end=\"1571\">All orders are processed securely through our online store. Prices are listed in Swiss Francs (CHF), and include VAT where applicable. Payment is required at the time of checkout using approved payment methods.<\/p><p data-start=\"1573\" data-end=\"1750\">We reserve the right to refuse or cancel any order for reasons including, but not limited to: product availability, payment issues, suspected fraud, or violation of these terms.<\/p><hr data-start=\"1752\" data-end=\"1755\" \/><h3 data-start=\"1757\" data-end=\"1789\">5. <strong data-start=\"1764\" data-end=\"1789\">Shipping and Delivery<\/strong><\/h3><p data-start=\"1791\" data-end=\"1997\">We currently ship to addresses within <strong data-start=\"1829\" data-end=\"1844\">Switzerland<\/strong> only. Standard delivery time is typically <strong data-start=\"1887\" data-end=\"1908\">2\u20135 business days<\/strong>. Delays caused by postal services or unforeseen external factors are beyond our control.<\/p><p data-start=\"1999\" data-end=\"2057\">All orders are packaged with care to ensure safe delivery.<\/p><hr data-start=\"2059\" data-end=\"2062\" \/><h3 data-start=\"2064\" data-end=\"2094\">6. <strong data-start=\"2071\" data-end=\"2094\">Returns and Refunds<\/strong><\/h3><p data-start=\"2096\" data-end=\"2332\">As we sell consumable goods, returns are not accepted unless the product is defective or damaged upon delivery. In such cases, please contact us within <strong data-start=\"2248\" data-end=\"2258\">5 days<\/strong> of receipt at <strong data-start=\"2273\" data-end=\"2299\"><a class=\"cursor-pointer\" rel=\"noopener\" data-start=\"2275\" data-end=\"2297\">info@mamajuana-shop.ch<\/a><\/strong>, including a photo of the issue.<\/p><p data-start=\"2334\" data-end=\"2430\">Approved refunds will be processed to the original payment method within a reasonable timeframe.<\/p><hr data-start=\"2432\" data-end=\"2435\" \/><h3 data-start=\"2437\" data-end=\"2464\">7. <strong data-start=\"2444\" data-end=\"2464\">Legal Compliance<\/strong><\/h3><p data-start=\"2466\" data-end=\"2783\">Rencla WebTech S\u00e0rl operates in full compliance with Swiss federal and cantonal laws regarding the sale of alcoholic beverages. We hold an official <strong data-start=\"2614\" data-end=\"2650\">&#8220;licence pour vente \u00e0 l\u2019emporter&#8221;<\/strong> from the <strong data-start=\"2660\" data-end=\"2678\">Canton of Vaud<\/strong>, which <strong data-start=\"2686\" data-end=\"2737\">permits the online sale and delivery of alcohol<\/strong> via <strong data-start=\"2742\" data-end=\"2763\">mamajuana-shop.ch<\/strong> within Switzerland.<\/p><hr data-start=\"2785\" data-end=\"2788\" \/><h3 data-start=\"2790\" data-end=\"2815\">8. <strong data-start=\"2797\" data-end=\"2815\">Politica sulla riservatezza<\/strong><\/h3><p data-start=\"2817\" data-end=\"3052\">Your privacy is important to us. We handle all customer data in accordance with Swiss data protection regulations. Full details are available in our <a class=\"cursor-pointer\" rel=\"noopener\" data-start=\"2966\" data-end=\"2985\">Politica sulla riservatezza<\/a>, which outlines how we collect, use, and protect your information.<\/p><hr data-start=\"3054\" data-end=\"3057\" \/><h3 data-start=\"3059\" data-end=\"3090\">9. <strong data-start=\"3066\" data-end=\"3090\">Liability Disclaimer<\/strong><\/h3><p data-start=\"3092\" data-end=\"3288\">Alcohol should be consumed responsibly. Rencla WebTech S\u00e0rl is not liable for any misuse of its products or consequences arising from overconsumption. Our Mamajuana is intended for adult use only.<\/p><hr data-start=\"3290\" data-end=\"3293\" \/><h3 data-start=\"3295\" data-end=\"3338\">10. <strong data-start=\"3303\" data-end=\"3338\">Applicable Law and Jurisdiction<\/strong><\/h3><p data-start=\"3340\" data-end=\"3481\">These Terms and Conditions are governed by <strong data-start=\"3383\" data-end=\"3396\">Swiss law<\/strong>. The place of jurisdiction for any legal disputes is <strong data-start=\"3450\" data-end=\"3480\">Montreux (VD), Switzerland<\/strong>.<\/p><hr data-start=\"3483\" data-end=\"3486\" \/><h3 data-start=\"3488\" data-end=\"3507\">11. <strong data-start=\"3496\" data-end=\"3507\">Contatto<\/strong><\/h3><p data-start=\"3509\" data-end=\"3601\">If you have any questions about your order, our products, or these terms, please contact us:<\/p><p data-start=\"3603\" data-end=\"3734\"><strong data-start=\"3603\" data-end=\"3613\">Email:<\/strong> <a class=\"cursor-pointer\" rel=\"noopener\" data-start=\"3614\" data-end=\"3636\">info@mamajuana-shop.ch<\/a><br data-start=\"3636\" data-end=\"3639\" \/><strong data-start=\"3639\" data-end=\"3651\">Company:<\/strong> Rencla WebTech S\u00e0rl<br data-start=\"3671\" data-end=\"3674\" \/><strong data-start=\"3674\" data-end=\"3686\">Address:<\/strong> Chemin des Cr\u00eates 17, 1815 Clarens, Switzerland<\/p>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>","protected":false},"excerpt":{"rendered":"<p>1. 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We are officially authorized to sell alcoholic beverages under a \u201clicence pour vente \u00e0 l\u2019emporter\u201d, issued by the State of Vaud, which permits the [&hellip;]<\/p>\n","protected":false},"author":1,"featured_media":0,"parent":0,"menu_order":0,"comment_status":"closed","ping_status":"closed","template":"","meta":{"footnotes":""},"class_list":["post-24553","page","type-page","status-publish","hentry"],"yoast_head":"<!-- This site is optimized with the Yoast SEO plugin v27.3 - https:\/\/yoast.com\/product\/yoast-seo-wordpress\/ -->\n<title>Terms &amp; conditions - Mamajuana Shop<\/title>\n<meta name=\"robots\" content=\"index, follow, max-snippet:-1, max-image-preview:large, max-video-preview:-1\" \/>\n<link rel=\"canonical\" href=\"https:\/\/mamajuana-shop.ch\/it\/terms-conditions\/\" \/>\n<meta property=\"og:locale\" content=\"it_IT\" \/>\n<meta property=\"og:type\" content=\"article\" \/>\n<meta property=\"og:title\" content=\"Terms &amp; conditions - Mamajuana Shop\" \/>\n<meta property=\"og:description\" content=\"1. 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